Job Purpose:
Identify and report vulnerable systems on customer networks to support patching and vulnerability operations, and coordinate remediation activities.
Essential Functions:
- Scan, identify, and coordinate remediation of vulnerabilities within the customer environment.
- Monitor and maintain scanning infrastructure used to perform vulnerability scans.
- Perform cyclical (usually monthly) vulnerability scans of customer environments.
- Develop standard reports and work with patching operations to merge data from patching workloads to produce risk scoring, vulnerability priorities, and patching priorities.
- Produce pre- and post-patching scan reports.
- Formulate executive summary reports.
- Track metrics to assist the customer in managing risk posture.
- Coordinate with customer contacts to formulate a plan of action based on agreed priorities.
- Potentially act as a Program Manager with the customer over the patching and vulnerability management scope.
- Cultivate and maintain relationships with customer stakeholders.
- Participate in expanding opportunities with new or existing customers.
Education:
- Two years of college or technical school resulting in an Associate's degree or equivalent.
Certifications, Accreditations, Licenses:
- Industry-specific certifications from SANS/GIAC, ISC², or similar (preferred).
Experience:
- 3–5 years of Information Technology/Information Security experience.
- Background in information security, vulnerability management, and endpoint security.
- Experience managing customer relationships.
Special Knowledge, Skills, and Abilities:
- Strong analytical skills.
- Strong communication skills.
- Exceptional Excel skills.
- Power BI skills (preferred).
- Knowledge of a scripting language (Python, Perl, etc.).
Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.