Senior Manager of Procure to Pay Operations

Role: Senior Manager of Procure to Pay Operations

Team: Accounting Operations

Scope: Manager, M4

Years of Experience: 7-12

Location: Work from Home - Ventura, CA Supported

The Senior Manager of Procure to Pay Operations Management holds a key role within the Finance function, reporting to the Director of Accounting Operations. This position involves leading and managing the accounts payable team to ensure optimal performance, accuracy, and compliance. The role focuses on fostering a culture of continuous improvement, accountability, and innovation as well as implementing and maintaining controls to minimize risks and using technology to improve processes. Other key responsibilities include developing performance metrics, managing vendor relationships, and overseeing travel expenses.

What You’ll Do:

• Leadership and Team Management: Lead and manage the accounts payable team to ensure optimal performance, accuracy, and compliance. Promote a culture of continuous improvement, accountability, and innovation.
• Compliance and Controls: Design and implement strong internal controls to prevent and mitigate risks in the AP, Procurement and Expense functions.  Ensure all AP and expense reimbursement comply with internal policies, legal regulations, and audit requirements.  Develop policies and procedures that reinforce compliance, including fraud prevention and travel expense management guidelines.
• Vendor Management: Maintain and enhance relationships with key vendors, ensure timely payments and resolve any payment-related issues. Implement and monitor controls to oversee vendor master maintenance processes and ensure compliance with internal policies and legal regulations.
• Technology & Process Enhancement:  Identify and implement technology solutions to streamline accounts payable, procurement, and expense management processes (e.g., automation tools, AI-driven invoice processing and exception management, OCR, and RPA) with a focus on management by exception and eye toward global solutions. 
• Innovation & Continuous Improvement: Stay informed on emerging trends and technologies in Accounts Payable, Procurement and Expense Management.  Lead projects focused on process redesign, automation, and simplification with the goal of driving efficiency and reducing processing times on a global scale.  Continuously assess opportunities for further automation and system enhancements.
• Performance Monitoring & Reporting: Develop, track and analyze key performance metrics (KPI’s) in the department.  KPI’s include DPO, Payment Processing Accuracy, process efficiency, cost per invoice, exception rates, etc. Prepare and present regular reports which provide insights and recommendations for improvements.
• Cross-Functional Collaboration: Collaborate with other functions, such as Procurement, Supply Chain Finance, General Accounting and IT, to ensure alignment and support for accounts payable and travel expense processes.
• Travel Expense Management: Oversee the company’s travel expense management process and ensure compliance with corporate policies and efficient processing of travel-related expenses.

Who You Are:

• Action oriented: Able to be proactive and move projects forward without the need for continuous motivation or direction.
• Composed: Ability to stay calm under pressure and guide others through high-stress situations,      
• Curious: Someone who is naturally curious about everything and constantly in search of deeper understanding and improvement.
• Detail Oriented: Ability to consistently communicate and follow up between external and internal parties.
• Leader: Act as a thought leader, build trusted relationships, influence decisions, and drive urgency on critical priorities; agile mindset to continually improve and stay ahead of industry trends.

Experience You Bring:

• Extensive Accounts Payable Experience: Minimum of 7-10 years of progressive experience in accounts payable, with at least 3-5 years in a managerial role.
• Travel Expense Management: Proven experience in managing travel expense processes and systems, including policy enforcement and expense reporting.
• Technology & Process Enhancement: Proven track record implementing process automation and leveraging technology solutions in AP and travel functions.
• Systems Proficiency: Proven hands-on experience with ERP systems, ideally D365. Familiarity with InforNexus, AP Automation, and Concur is highly preferred.
• Compliance and Controls: strong understanding of internal controls, compliance and risk management practices around the vendor management and accounts payable function.
• Performance Monitoring & Reporting: Experience in developing and monitoring performance through KPI’s and exception management.

Hiring Range: $140,000 to $155,000 USD Annual

At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. Note the full pay range for this role ranges from $137,600 to $206,400 USD Annual. The Hiring Range reflects where in the range we intend to hire for this role. 

Benefits

Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment. 

Employee Conduct

It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.