About the role
1nHealth is seeking a strategic and experienced Program Manager to lead our Project Management department. As the head of this critical department, you will be responsible for overseeing the entire portfolio of projects, ensuring consistent high-quality delivery, and driving the continuous growth and development of our Project Manager team. You will play a pivotal role in defining and optimizing project management methodologies, fostering cross-functional collaboration, and ensuring that our project delivery aligns seamlessly with 1nHealth's strategic objectives and client expectations. We are looking for a visionary leader who is passionate about operational excellence, team empowerment, and making a significant impact on patient lives through efficient clinical research.
Duties and Responsibilities
- Lead, mentor, and develop a high-performing team of Project Managers, fostering a culture of accountability, continuous improvement, and professional growth.
- Provide strategic oversight for the entire portfolio of client projects, ensuring alignment with company goals, resource availability, and overall delivery standards.
- Develop, implement, and standardize project management methodologies, tools, and best practices across the department to enhance efficiency and consistency.
- Drive continuous process improvement initiatives within the Project Management department and across inter-departmental workflows.
- Collaborate closely with other department heads (e.g., Campaigns, Enrollment Operations, Engineering, Business Development) to ensure seamless cross-functional execution and communication.
- Manage resource allocation and workload distribution within the Project Management team to optimize capacity and prevent burnout.
- Monitor and report on key performance indicators (KPIs) for the entire project portfolio, identifying trends, risks, and opportunities for improvement.
- Facilitate strategic planning sessions for the Project Management department, contributing to the overall company roadmap.
- Ensure exceptional client satisfaction through proactive communication, effective issue resolution, and consistent delivery of high-quality solutions.
- Serve as an escalation point for complex project challenges, providing guidance and strategic solutions to the Project Manager team.
Qualifications
- Bachelor's degree in a relevant field (e.g., Life Sciences, Business Administration, Project Management).
- Minimum of 7+ years of progressive experience in project management within clinical trials, pharmaceutical, or medical device industries preferred.
- Minimum of 3+ years of proven leadership experience, including direct management and mentorship of a project management team.
- Demonstrated expertise in project management methodologies (e.g., PMP certification is preferred).
- Exceptional strategic thinking, problem-solving, and decision-making abilities.
- Superior interpersonal, communication, and negotiation skills, with a proven ability to influence and collaborate effectively across all organizational levels.
- Strong organizational development skills, with experience in process optimization and change management.
- Proficiency with project management software and tools.
- Ability to thrive in a fast-paced, innovative, and rapidly growing startup environment.
What makes us different?
- Unlimited PTO
- 100% remote work
- Access to employee discount program
- Benefits
- 401(k) with employer contribution
- Employer-covered basic Life Insurance
1nHealth provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.