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Position Summary:
The Executive Territory Account Manager's role is to ensure achievement of territory sales objectives and growth targets for the assigned territory in line with the Company's mission; to develop and implement sales plans through both strategic and tactical activities; to accurately forecast sales projections; and to provide regular feedback on the status of specific sales opportunities, the market and competitor activities.
Position is field-based, customer-facing and home office based. The territory for this position is the Los Angeles, CA area and northward into Fresno, CA.
Preferred Experiential Background:
· Knowledge of clinical and research applied genetics and genomics is required.
· Demonstrable experience working with key clinical and research accounts and customers in Los Angeles, CA area.
· 10+ years or equivalent of proven life science capital sales experience.
· Success working effectively within a highly collaborative, team setting.
· Success with independent lead generation, prospecting and business development.
· Experience in consultative and strategic selling situations.
· Success driving complex sales within multi-layered environments.
· Experience winning/growing business and establishing long-term customer relationships.
· Highly motivated with strong drive to deliver exceptional results individually and as part of a team.
· Success working in a fast-paced environment and adapting to change.
· Understanding of next generation sequencing (NGS) and genotyping is foundational to the position.
Responsibilities:
· Development of territory and account-specific sales plan.
· Implementation/execution of sales plan to meet assigned sales quotas.
· Adjustment to sales plan in accordance with changing company and customer needs.
· Engage in accurate forecasting and sales pipeline management activities.
· Proactive utilization and maintenance of CRM database.
· Deliver technical/scientific seminars and presentations on Illumina products/solutions and their capabilities to customers.
· Demonstrate role and relevance of Illumina’s product portfolio and provide consultation to customers on same.
· Demonstrate command of scientific knowledge to engage in collaborative and consultative sales process.
· Proactively monitor emerging market trends and customer needs in order to identify new opportunities to create value for our customers.
· Effectively collaborate cross-functionally across company regardless of geographic location, in order to achieve goals and meet customer needs.
· Successfully navigate and manage a multi-tiered sales process for capital equipment, consumables, and services.
· Match customer business objectives to Illumina capabilities in order to deliver mutual value.
· Effectively prospect for and generate new customer leads and business.
· Actively manage existing accounts/customer relationships and continuously work to expand customer base.
· Develop and maintain strong customer connections at various levels in the organization.
· Proactively engage in ongoing learning of new applications and growth opportunities for Illumina technology, products and services.
· Effectively handle interpersonal challenges and keep self/team focused on customer.
· Demonstrate win-win approach in negotiations.
Experience/Education:
An Executive Territory Account Manager typically requires a minimum of 10 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 6 years experience; or equivalent work experience.
A Senior Territory Account Manager typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD with 1 years of experience; or equivalent work experience