• Organize, maintain, and update client records accurately and securely.
• Assist with setting up and managing forms within the case management software.
• Answer phone calls, redirect as needed, and potentially conduct intake assessments with prospective clients.
• Coordinate and place weekly food orders for program facilities.
• Support various one-off projects as assigned, including data entry from spreadsheets into client forms.
• Transfer client notes and records from legacy systems to the new case management software.