Data Analyst located in Andover, MA. This is not a remote role.

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States.

We are seeking a talented and experienced Data Analyst to join our team in Andover, MA. In this role, you will create, analyze, maintain, and present comprehensive real-time industry dashboards. You will work closely with cross-functional teams to understand their data needs and provide actionable insights. Your responsibilities include performing data analysis, creating reports and dashboards, and presenting findings to management. To succeed in this role, you should possess strong analytical skills, experience with data analysis tools such as Excel and SQL, and excellent communication skills. A bachelor's degree in a related field (e.g., mathematics, statistics, computer science) is preferred.

Salary ranges from $90,000 to $120,000, commensurate with experience and education. This role is onsite in Andover, MA—no remote options.

Objectives of this role

• Collect key point indicators/industry metrics
• Identify actionable trends
• Develop, implement, and maintain leading-edge analytics systems, taking complicated problems and building simple frameworks
• Evaluate organizational methods and provide source-to-target mappings and information-model specification documents for datasets
• Create best-practice reports based on data mining, analysis, and visualization
• Identify trends and opportunities for growth through analysis of complex datasets
• Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data
• Work directly with managers and users to gather requirements, provide status updates, and build relationships
• Present findings to senior leadership
• Other duties as assigned by management

• Three or more years of experience mining data as a data analyst, preferably in a financial setting
• Proven analytics skills, including mining, evaluation, and visualization
• Technical writing experience in relevant areas, including queries, reports, and presentations
• Strong SQL or Excel skills, with an aptitude for learning other analytics tools
• Knowledge of the FDCPA and other third-party debt collection laws
• Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
• Be able to operate a computer, phone, or equivalent device
• Be able to complete a minimum of a 40-hour flexible workweek schedule 
• Be able to read and comprehend position-specific documents and correspondence

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in mathematics, computer science, economics, or statistics
• Experience with database and model design and segmentation techniques, preferably within a financial background
• Strong programming experience with frameworks, including XML, JavaScript, and ETL
• Knowledge of the FDCPA and other third-party debt collection laws
• Practical experience in statistical analysis through the use of statistical packages, including Excel, SPSS, and SAS
• Proven success in a collaborative, team-oriented environment

Physical Qualifications

• Be able to lift five pounds or greater
• Be able to sit 90% of the workday at times
• Be able to bend at the waist and be mobile when needed
• Be able to concentrate and use critical thinking 

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.         

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.  If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.

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