Champlain Insurance Group is a fast-growing, specialty, surplus and excess lines insurance enterprise. Which, through our affiliates, Champlain Specialty Insurance Company, WestCongress Insurance Services LLC, and WestCongress Risk Services LLC, offers primary and excess general liability insurance solutions and claims administration throughout the United States.
We are seeking an Assistant Account Executive (AAE) for our Manchester, NH office to assist with the processing and placement of the insurance products we offer. The AAE supports the underwriting process and is involved in clearing and logging insurance submissions, data collection and entry, policy rating, file maintenance, interacting with insureds and brokers and other tasks related to the intake, evaluation, binding, issuance and modification of the insurance products we offer.
Responsibilities:
Provide support to Account Executives
Analyze and screen submissions
Issue endorsements and cancellations
Issue Quotes, Binders and Policies
Respond to and resolve billing inquiries
Solicit underwriting information for new and renewal business
Policy rating, including entry of loss and exposure information
Request additional information post-bind to complete file
File Maintenance
Maintain service standards by providing timely responses to broker requests and inquiries
Interact with producers to communicate the status of open submissions, to ensure complete submission files and to clearly present price and terms and conditions offered in any quote or indication
Provide a superior customer experience
Prepare quotes, binders, policies, endorsements and amendments
Generally, support producers and insureds with any aspect of an existing or prospective account to increase new business and optimize renewal retention
We offer a competitive compensation package:
Health, Dental, Vision, Life and Disability insurance
Health savings account
401(k) matching
Paid time off and holidays
Parental leave
Bonus opportunity
Job Type:
Full-Time (8 hours shift)
Office setting
Benefits:
401(k) matching
Dental insurance
Disability insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Supplemental pay types:
Bonus pay
Weekly day range:
Monday to Friday
No weekends
The successful candidate will possess:
Highly organized and detail oriented
Able to manage, organize and prioritize multiple tasks
Good working in a team environment
Willing to work outside area of responsibility to support the growth of the business
Ability to organize work and perform within time constraints
Strong written and verbal communication skills
High proficiency in math, typing, Microsoft Word & Excel and other computer software & systems
Some experience in the insurance industry