ServiceNow Sr. HRSD Developer

Responsibilities:

• Receive, Document, and Develop requirements for the HR Lifecycle event & HR Transitions project 
• Follow architecture governance structures, methodologies, and compliance activities to maintain regulatory compliance with enterprise ServiceNow standards
• Provide technical guidance, perform peer code reviews, and ensure software development best-practices are used to develop and fulfill requirements
• Take part in scrum development activities for complex requirements & project activities
• Take part in issue resolution within ServiceNow Modules used at Schneider Electric
• Create/maintain API & data integration processes between ServiceNow and other services
• Work with Enterprise Service Bus (ESB) and Integration Platform as a Service (iPaaS) technologies in conjunction with ServiceNow
• Collaborate with ServiceNow Support concerning issues and other technical aspects of the ServiceNow platform

 Knowledge and Skill Requirements:

• Proven experience in understanding & capturing business requirements, streamlining complex business / IT processes, and help manage / deploy ServiceNow capabilities / features in an agile manner
• Good leadership skills coupled with exceptional judgment and tact.
• Understanding of the ServiceNow best practices for development & configuration 
• Ability to translate requirements into an enterprise solution, break it down in User Stories with a clear deployment roadmap
• Excellent knowledge and experience developing in JavaScript and on the ServiceNow Platform
• Strong analytical skills capable of assessing complex business requirements from real world scenarios and the ability to translate them into actionable target requirements
• Deep technical proficiency while the ability to keeping an eye on the bigger picture and future management of the ServiceNow Platform
• Ability to identify, prioritize, & weigh different development options, while balancing business, cost, and technology priorities
• Contributing to and driving global technology standard proposals and filing exceptions as required
• Excellent knowledge of infrastructure technologies, architectures, standards & processes, and a good understanding of infrastructure engineering processes
• Strong verbal and written communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Good relationship building, facilitation & influencing skills, and experience of leveraging these on business leadership contexts
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Working on Agile / Scrum development process

Certifications:

• Certified ServiceNow Administrator
• ServiceNow Developer Certified (preferred)

Education & Work Experience:

• Bachelor's Degree in Computer Science or equivalent
• Experience within different modules within ServiceNow; i.e… ITSM, HRSD, ITOM, CMDB, CSM, & Service Portal Development
• 2+ years of hands-on development experience on ServiceNow platform overall
• 1+ years of hands-on development & configuration on the ServiceNow Service Portal
• Should have worked on at least 1 end to end implementation of a ServiceNow module